Networking Best Practices:


We coach people--from CxO's to IT Managers to Office Managers--in their efforts to ensure their Information System supports business strategies.  We have a valuable arsenal of tools for our clients . . . . from inventory and maintenance forms to a ticketing system to a "safe" for password management to documented Networking Best Practices.  We help them with budgeting, procurement, security, reliability, training, and bridging the communication gap that naturally arises between technical staff and users.  We help them develop IT Strategies that correspond to the corporate business plan.  We conduct monthly technology circles to help those on the front lines of network reliability benchmark and network with others in their shoes.

A blend of standards . . .
Our best practices documentation is a superset of ISO17799, the HIPAA Security Ruling, and the FTC's Safeguards ruling resulting from the Gramm Leach Bliley Act.  In addition to these three sets of practices, we have also added what network engineers call "common sense!" 

Achieving Independence
We coach people – from CxOs to IT Managers to Office Managers – in their efforts to ensure their Information System supports business strategies.  We have a valuable arsenal of tools for our clients.  These include inventory and maintenance forms, ticketing systems, “safe” systems for password management and documenting Networking Best Practices.  We help them with budgeting, procurement, security, reliability, training, and bridging the communication gap that naturally arises between technical staff and users.  We help them develop IT Strategies that correspond to the corporate business plan.  We conduct monthly technology circles to help those on the front lines of network reliability benchmark and network with others in their shoes.

We know that if your network is designed, administered, and maintained in the most reliable fashion, it will be easier for you to achieve independence.

A Strong Foundation
When working with larger companies, we consult with the IT staff and conduct assessments to ensure that a cohesive, uniform standard is applied to the network.  We assist networking professionals in documenting exceptions to this standard, and help management stay current in what they consider to be “best practices.”

Where is Your Comfort Level?
We consult with smaller businesses in a training mode, setting their network up according to our set of best practices, bringing their IT staff and, in some cases, office staff to a comfortable level when it comes to administering, maintaining, and supporting their small network.

Your independence is our best strategy.
We have learned by watching others in the industry that keeping quality network engineers and general IT staff requires a balance of priorities including compensation, benefits, atmosphere, and (most importantly) interesting projects that provide for a challenging learning environment.

In other words, technical people grow bored of typical network support problems!  Thus, our support strategy has evolved to a point where it's basis is that YOU should support your own network, and we will handle what you can't.

When working with larger companies, we consult with the IT staff and conduct assessments to ensure that a cohesive, uniform standard is applied to the network.  We assist networking professionals in documenting exceptions to this standard, and help management stay current in what they consider to be "best practices."

We consult with smaller businesses in a training mode, setting their network up according to our set of best practices, bringing their IT staff and, in some cases, office staff to a comfort level when it comes to administering, maintaining, and supporting their small network.

infotex takes pride in our set of "best practices.  But we also know that if your network is designed, administered, and maintained in the most reliable fashion, it will be easier for us to achieve our support philosophy, which we call the "SMART Approach^TM"