Managed Security Services
Managed Intrusion Prevention / Detection Services:
infotex will install sensors on your network that utilizes snort. As a founder and sponsor of bleedingsnort.com, we are confident that our signatures will be up-to-date and meet your needs. However, we will also write custom signatures to address any unique needs at no additional cost.
The professionals on our NOC will monitor alerts from your network 24x7x365, with an average response time for critical alerts of less than 10 minutes. Our blocking signatures will automatically block almost 35% of the types of security incidents in real time. During our signature tuning period, we will work with you to develop an Incident Response Plan that connects with our Decision Tree, allowing you to proactively choose exactly how you want us to respond to each type of alert in seventeen different response categories.
Datasheet (pdf)
Log Monitoring:
infotex will monitor all logs fed to sensors by the client for critical and non-critical events, filter them down to actionable events, responding in real-time to critical events per customized business rules. Bandwidth is not tied up by massive log transfers to our NOC . . . we only receive pertinent alerts and critical logs for analysis. No need for special encryption technologies just to monitor logs. Logs are stored for the short term and long term on a server on the client’s premises. infotex will store all logs for the long term, periodically archiving them to read only media and delivering to the client for long term storage. A web interface will be made available for searching all events. Log storage lends itself to bullet-proof forensics analysis. infotex uses standard syslog for event capture. On average, 2,600 logs per server per day are reduced to 2 actionable events.
SOX / GLBA / HIPAA Compliance require ongoing monitoring of logs so this service is one of our current favorites!
Datasheet (pdf)
Managed Firewalls:
We specialize in the day-to-day operation and administration of firewalls 24x7x365. Not only do we monitor your firewall, but we also manage it. This allows you to use your IT resources more efficiently.
Link and Ping Monitoring:
Also called “ping monitoring,” infotex will monitor all links documented by the client on our NOC portal by connecting sensors to your network that ping critical links. These sensors will be configured and tuned to report all link outage events to our Network Operations Center (NOC). Security personnel will monitor these events 24x7x365. In the event of an outage that is longer than 10 minutes our NOC personnel will put in a ticket with the ISP and notification will be sent to the appropriate client employees.
Infotex Portal Articles
