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Press Release:


June 30, 2004

Hadaway Attends Seminar
Dan Hadaway, partner of Infotex, attended the Elvis and Exceptional Customer Service seminar on June 15, 2004 at the CBAI Conference Center in Indianapolis.  This energized, fun-filled program focuses on the basics of achieving exceptional customer service, ways to bridge service and selling, and learning to treat every customer as the King!

Dianne Barton, founder and president of Performance Solutions, Kennesaw, Georgia, pioneered the "Tell-Show-Do" approach to training design and delivery.  Her trademark "real world" scenarios give participants insight into the practical application of new skills.  A 20-year veteran of training education, clients describe both her and her programs as "high-energy," and "results oriented."  Barton's customized training and expert consulting services, provided to organizations through North America, have made her a leader in her field.  Her company has developed and delivered programs for several nationally recognized companies in the financial industry.  As a former director of training, Barton understands the complex development needs of an organization.  She is considered one of the financial industries leading consultants in development of sales and service cultures.  Her programs are designed to "close the gap" between your bank's needs and your employee's skills.

Headquartered in Indianapolis, CBAI is a statewide association representing more than 110 community banks and thrifts in Indiana.
 

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Telephone: (765) 236-2323 or (800)
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