Finding, Verifying, Documenting . . .
When we engage a new client, much effort goes into gathering all the pertinent facts.  Some of the analysis tools we use include:

• Systems Inventory.  It is important that we have a detailed, well-documented inventory of all elements in your Information System.  Not only does this include your computer network, but it also includes your copy machines, fax machines, telephone system, paper filing cabinets, boxes in your warehouse, etc.

• Team Building:  There will be a series of meetings with the team identified in the acceptance phase of the project, including one-on-one interviews, user feedback meetings, demonstrations and forums.  The goal is to verify and document problems, to generate a list of potential opportunities, and to get a complete picture of your information system. 

• Documentation:  We will then document your system in the form of system inventories, system diagrams, and other tools.  This documentation is critical in the definition process!